Exchange / return

Return Policy and Conditions

Before placing an order

(online on the website or by phone with our contact center operator)

please read the

Terms of Use the Website

✔ To exchange or return an item if it is not suitable for any reason,

please contact us at the phone numbers listed on the website.

✔ After agreeing with our store representative on the reasons and conditions for the exchange/return of the item,

we guarantee to refund the amount you paid for the item you wish to return to your card within 21 banking days,

after we receive the item.

The buyer is responsible for shipping costs for the returned item,

the cost of which is determined by the specific courier service.

Important! More than one opened roll cannot be returned or exchanged.

Our range of repair products is very wide, and we strive to present all information on the website as accurately as possible.

We also professionally answer product questions by phone when you agree to or confirm your order.

More detailed information about product exchange and return policies can be found on the page Warranty / Return.